When working with an AI chatbot, what is a "prompt"?

The instruction or question you give the AI

A subscription plan for the tool

The speed at which the AI replies

How does a large language model (like ChatGPT) mainly generate its answers?

By looking up verified facts in a fixed database

By predicting likely next words based on patterns in its training data

By searching your company's private files by default

By asking a human to write each reply

What does the term "AI hallucination" describe?

The AI refusing to answer a question

A visual glitch in the interface

When the AI states confident but false or made-up information

The AI responding more slowly than usual

Which prompt is most likely to get you a useful result?

"Write something about our product."

"Write a 100-word product email for busy small-business owners, friendly tone, highlighting time savings."

What does an AI model's "context window" refer to?

How much text it can consider at one time

Which task is generative AI best suited to help with today?

Making final legal or medical decisions on its own

Guaranteeing 100% accurate statistics with no review

Drafting a first version of an email or summary that you then edit

Replacing all human judgment in your role

Which are good habits when using AI at work? (Select all that apply.)

Verify facts before relying on them

Give the AI clear context and instructions

Paste passwords and confidential data to save time

Protect sensitive information and follow company policy

Giving the AI a role — e.g., "Act as an experienced editor" — mainly helps by…

Shaping the tone and expertise of the answer

Are You AI-Ready? Test Your Workplace AI Skills 🤖

AI skills are the fastest-growing job requirement of 2026 — and AI literacy is quickly becoming a baseline expectation for knowledge workers. This 10-question workplace AI quiz checks how well you understand generative AI, prompting, and using tools like ChatGPT safely and effectively at work. Each question comes with an explanation, so you sharpen your AI skills as you go.

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